Thursday, December 16, 2004
UPS Tracking
I find it really amazing that you can ship something "3-Day Select" and indeed i does arrive three days later. Furthermore that package would make six stops across the country; all in sensible locations. If you had to start UPS from the ground up, how would you do it so that you ended as organized or more so than UPS is today? It's impressive, the amount of logistics, technology, infrastructure, and people that they've put into service for the explicit purpose of delivering my package. Oh and, they manage to do all of that for profit on less than $150. I'm sure there is a lesson here somewhere... Probably one of the Built to Last lessons.
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